UX Designer

WORK EXPERIENCE

LEAD EXPERIENCE STRATEGIST, ENDAVA,  MAR 2019 — PRESENT

As part of a development agency, I lead the design of major initiatives for our client projects. 

  • Starting with early client engagement by working on proposals and discovery projects, I understand the business objectives and pitch new and innovative ways for clients to improve their business. 

  • Working with talented development teams within Endava, we have created extensive backlogs, scoped product features, prioritized launch, and met launch deadlines on a new onboarding process for a client. I led the UX and UI initiatives and worked with our SCRUM Master to organize, plan, and write user stories. 

  • Designed and launched a new brand, website, and intranet for Schonfeld Financial Advisors. 

SENIOR PRODUCT DESIGNER, VERIZON,  SEPT 2016 — FEB 2019

Working across multiple products to with multi-disciplinary teams to enhance usability and create better customer-facing products.

  • Led the experience on Verizon Digital Signage, where, as a team, launched a new product for Verizon. As part of the project, we wrote, designed, and developed the support pages for the portal and hardware.

  • Verizon partnered with Greg Norman to release a new customer-facing product. I conducted user research, gathered requirements, and created annotated wireframes for multiple platforms.

  • Re-designed the Verizon Cloud responsive website navigation to be more user-friendly. Strategized new feature sets that were implemented by the business and development teams.

USER EXPERIENCE DESIGNER, PLASTIC-CRAFT, 2016

Worked with the marketing and development teams to streamline business requirements for the client to compete in the marketplace. Created wireframes and style guides for both Plastic-Craft.com and PlasticCuttingboards.com, which led to an increase in sales. 

USER EXPERIENCE DESIGNER, EFFECTIVEUI,  2014 — 2016

Worked with American Express to launch the Plenti Loyalty Program. Designed and maintained wireframes for the responsive website Plenti.com. Re-designed the dashboard of the Plenti app for both Android and iOS. Other major clients and projects include AMEX FXIP and TIAA-Cref. 

WEB DESIGNER, PIERRE FABRE, 2014 

Worked within the Digital Marketing team to manage websites and create email blasts and website designs for four major brands: Avene, Klorane, Pierre Fabre, and Glytone 

Accomplishments

PATENT PENDING,  Dynamic Configuration of User Interface Elements, 2017

EDUCATION

MASTERS OF DESIGN INNOVATION,  Glasgow School of Art, 2013

BFA GRAPHIC DESIGN,  The College of Saint Rose, 2012